Why Us?

WHY WE ARE DIFFERENT

Refinishing hardwood floors, fitting and lying floors is all we do. We supply all kinds types of flooring - solid wood (unfinished and pre-finished), engineered wood and laminate. We also instal all of these types of floors. Our flooring company will instal floors using either the glue-down, nail-down or floating installation method. We also sand, refinish and repair hardwood floors.

WE MAKE SURE YOUR HOME DOESN'T END UP IN A CLOUD OF DUST

The amount of dust being created is probably one of the biggest initial fears most of our customers have regarding their floors. You’ve probably been more than a little worried about this as well. It’s a problem that has plagued this industry for decades. You have probably heard stories about homeowners still cleaning dust up weeks after they had their floors sanded. Just the thought of cleaning it all up makes you want to put off having your floors sanded for another few months... if not indefinitely. Thankfully it doesn’t have to be like that anymore. In the past few years, great advancements have been made in the dust containment field. At TDI Hardwood Floors, testing out all of this new dustless equipment became somewhat of a hobby for us. And our clients have reaped the rewards of our research.

THE PERSON QUOTING ON YOUR WORK WILL ALSO BE WORKING ON YOUR FLOORS

dustless hardwood floor sandingThis is a great benefit for several reasons. First of all, you are able to meet the owner of the company and his staff who will be working in your home, caring for your floors. You will recognize their commitment to excellence immediately. Secondly, it avoids any misunderstandings that could come up if you are dealing with an estimator and then a separate employee on the actual job. Thirdly, how often to you get the owner of a company to be working on your home? It is his company and his reputation: he is going to make sure that the work is done so that the result is beautiful.

WE GIVE EXACT, FULLY-ITEMISED PRICING THAT WILL NOT CHANGE

hardwood floor refinishing victoriaCan’t stand it when you get a quote and after it’s finished you are told – “Oh, I forgot to add this”... “We spent extra time doing this so I have to charge an extra...”? When you get a written estimate from us, everything will be itemized so that you can decide on the options that you want. That is the price you’ll pay. Even if we make a mistake and have to absorb the extra cost, you won’t hear about it... we promise. The only exception to this is when you decide you’d like to add additional work that’s not included in the original estimate. In these situations, we’ll re-issue an estimate and commence work once you’re happy with the additional price.

WE ONLY USE HIGH QUALITY LONG-LASTING PRODUCTS

Hardwood floor installationsWhat’s the use of spending all that time and money having your floors refinished if they’re only going to last a few years? Cheap, low quality finish will wear out very quickly with average traffic. As we talked about above, we’ve tested many types of finishing systems and we only offer ones that we know will look good years down the road, and can stand up to high traffic.